Refund and Returns Policy

We only accept returns for defective products (e.g., broken parts, manufacturing flaws, or missing components).
No refunds, exchanges, or replacements for:

• Personal preference (e.g., “I don’t like the design”)
• Incorrect size/selection (e.g., “I ordered the wrong house model”)
• Non-defective items (e.g., “It’s not as shown in photos”)
• Opened/used items (all kits must be unopened).

Process:
1️⃣ Email us within 30 days of delivery with photos&videos of the defect.
2️⃣ We’ll verify the issue and issue a full refund (no restocking fee).
3️⃣ No exchanges or store credit — refunds only.